Recognition of Quality
External audits and recognition of quality
Levels of recognition of quality
EQUASS offers two types of external audits leading to a recognition of the quality of services provided by a European Social service provider:
- EQUASS Assurance
- EQUASS Excellence
As of January 1st 2017, all external audits will be carried out according to the EQUASS 2018 quality system, updated to reflect the ever-evolving views of key actors of the social services sector in Europe.
In the year 2017, a year of transition for the EQUASS system, Applicants will have the choice between the 2012 and the 2018 as their system of choice.
EQUASS Excellence audit will continue to be offered exclusively through the main office in Brussels.
Recognising Commitment to Quality
Under the 2018 system, applicants to EQUASS Assurance or EQUASS Excellence that fail to meet the scoring threshold for quality recognition, but whose efforts and scores reflect a commitment to Quality are awarded either:
Committed to Assurance (for Applicants to the EQUASS Assurance quality mark)
Committed to Excellence (for Applicants to the EQUASS Assurance quality mark)