The EQUASS Annual Report summarises the main developments and activities of the EQUASS system in the past calendar year. The report gives a comprehensive overview of the certifications awarded, of the work of the EQUASS Local Licence Holders and of the activities and events undertaken during the year, including in the framework of European projects. Part of the report is also dedicated to quality control and complaint management. Consult in the archive the past issues of the EQUASS Annual Report.
The EQUASS Annual report gives an insight in both the activities and results of EQUASS during 2013 and highlights some of the challenges in operating a European quality system. The results presented in this report are encouraging and reinforce our commitment to engage social service providers in quality and continuous improvement.
Welcome to the first issue of the year! This publication is an initiative of the European Quality in Social Services to provide you with regular updates about the most recent developments and achievements of the EQUASS System.
EQUASS has published various reports and studies over the years. Here is a sample of the most relevant ones:
The Cross Reference vEQF report describes the results and details of cross reference study based on the content details of the Voluntary European Quality Framework for Social Services (VEQF for SS) (Social Protect ion Committee, 2010) compared with the content details of the certification programs of the European Quality in Social Services (EQUASS).
External reports and studies about EQUASS:
The EQUASS Newsflash is published four times a year and features the most important developments and achievements of the EQUASS system. The Newsflash is distributed to all certified organisations, EQUASS auditors and consultants and all those who have expressed an interest in EQUASS or the issue of quality in social services. The past issues of the Newsflash are available in the archive.
The EQUASS brochure is available in 11 languages