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Earlier we announced the publication of the ICQEM paper "EQUASS Assurance Certification: The View of Pioneer Adopters".
We are honoured to announce that this paper won the "Best Paper Award" issued by the European Academy of Business and Management Economics. Congratulations to Nuno Melão on winning the award!
You can read the announcement article here
PDF version of the paper
The EPR workshop on quality in social services, provided with support of the EasI programme of the European Commission, took place on the 8th of June 2016 in Arad, west of Romania, and was attended by 40 persons. The event was hosted by EPR partner Fundacia ASPIS, a non-government actor in services to adults with disabilities and vulnerable populations in Arad and Vladimirescu.
For more information please read the report.
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We are happy to share with you the publication of two new EQUASS impact studies.
One study covers the EQUASS Assurance certificaton impacts while the other researches EQUASS Excellence.
Both studies were conducted by Nuno Melão, a lecturer at the School of Technology and Management of Viseu of the Polytechnic Institute of Viseu (Portugal), where he teaches several management related subjects to undergraduate and postgraduate students. He received a PhD in Management Science from Lancaster University (UK) in 2001.
On the 2nd International Conference on Quality Engineering and Management the paper "EQUASS Assurance Certification: The View of Pioneer Adopters" was presented. The paper examines from a practitioner’s perspective the European Quality in Social Services (EQUASS) Assurance standard. In particular, it analyses the adoption motives, the internalisation of the standard, the impacts, the satisfaction and the renew intentions.