Quality Social Services: A Key to Ensure Social Rights, 20 November 2019, Brussels, Belgium
EPR organised a mini-conference in Brussels aimed at promoting mutual learning and discussing success factors on providing quality services with a focus on the European Pillar of Social Rights. EPR members, EQUASS customers, European organisations and stakeholders including the European Commission gathered together to exchange practices about quality and also learn more about EQUASS. Laura Jones from EPR presented trends and developments in quality service provision and Michael Crowley, EQUASS Market Development, presented the EQUASS perspective on quality and how it links to the Pillar. He stressed the need for co-production, engaging both staff and users. A panel discussion of EU level experts closed the morning session inviting participants to reflect upon how to find the best ways to personalise services and obtain funding to realise them.The afternoon saw two workshops take place. The first, led by Dr Amets Suess from the Andalusian School of Public Health, presented the training in human rights for professionals in mental health developed through the Erasmus+ funded project Be RIGHT. The second workshop was led by Michael Crowley, EQUASS, and Valentina Breceli, from EPR Slovenian member URI. It focused on how to measure impact of services on rights, participation, social inclusion and quality of life.
>> More information and presentations delivered on the day can be found on the EPR website here.