Dublin Simon Community

Reference: IE2016-001
Type: EQUASS Assurance (2012)
Certification date: 2016-06-23
Expiration date: 2018-06-23
Scope of Services: Housing & Homeless Services
Number of Service Users: 650
Number of Staff members: 154
Overall score:

Address: Cope Street
2, Dublin,
Contact Person: Catherine Kenny
Email: catherinekenny@dubsimon.ie


Dublin Simon Community works to prevent and address homelessness in Dublin and the bordering counties of Wicklow, Kildare and Meath. The vision of the organisation is ‘Making Home a Reality’. The mission is to empower people to access and retain a home by providing housing, prevention and targeted interventions through advocacy and partnership. Our values comprise community, respect and empowerment, excellence and innovation and accountability and integrity.

Services provided include working to prevent homelessness and also the provision of housing services.
The Housing and Homeless Service Models run by Dublin Simon Community are as follows:

Outreach / Visiting Support: This consists of the Rough Sleeper Team, Outreach services in Kildare, Wicklow & Meath (‘MERA’) and the Support to Live Independently service (‘SLI’) and Visiting Tenancy Support Service (‘VTSS’).

The Rough Sleeper Team provides support to rough sleepers and helps them engage with mainstream services including emergency accommodation, addiction treatment options, social welfare services and primary healthcare services. The team operates 365 days and nights of the year and also provides assistance with food, clothing and healthcare (through a needle exchange service and a mobile health unit). The work carried out by the MERA team varies from county to county depending on the need, and includes some or all of the following services: outreach support to rough sleepers, settlement support to those moving out of homelessness and tenancy sustainment support to those who are at risk of becoming homeless.

SLI / VTSS: The SLI service is provided for people moving from homelessness to independent living with the overall aim being to help people integrate into their local community. The VTSS service helps people who are having problems with their tenancy or who are at risk of becoming homeless. They aim to help people to keep their home and manage their tenancy better.

Supported Temporary Accommodation: This service is open 24/7. People who are homeless can be referred for a night or can stay for up to six months when they are referred to a long-term bed. Residents are provided with breakfast, an afternoon meal and snacks are available throughout the day.

Semi Permanent On Site Housing (Medium Support): This service provides supported accommodation to those who are unable to sustain independent accommodation. Residents receive support with day – to – day life skills, health & welfare and education & training.

Permanent Accommodation (high support): This service provides accommodation to residents who have generally have been homeless for long periods of time and who do not have the capacity to live independently. Residents are also taught life skills to increase their ability to maintain independent or semi-independent living.